01709 525 555 sales@rgglass.co.uk

Privacy Policy

Privacy Policy

PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT
Should you choose to contact us to enquire about one of our services using a contact form or via an email link, none of the data that you supply will be stored by this website or passed to / be processed by any third party data processors. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our website is protected by SSL meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local password protected computers and devices. The information we require to effectively respond to your enquiry is your name, company, business phone number and business email address.

COOKIES
The Website uses cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the website and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognise your Internet Protocol address, saving you time while you are on the Website. If you want to find out more information about cookies, go to http://www.allaboutcookies.org or to find out about removing them from your browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.

Google Analytics
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA can record your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. As of 8th May 2018 we have taken steps to ensure that your IP address will be anonymised, meaning you cannot be personally identified by Google. GA makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
_utma: This cookie is used to determine new and returning visitors. It has an expiration time of 2 years. If the ga.js library is executed and no _utma cookie exists, this will be recorded as the users’ first visit and a _utma cookie will be set. If a _utma cookie is already in place, the expiration time is reset and the user is recorded as a return visitor.
_utmb: This cookie is used to determine a new session. The cookie is set when the ga.js library executes and there is no _utmb cookie in place. It has an expiration time of 30 minutes, therefore if a user is inactive for a period longer than this, a new cookie will be set when the library executes and the interaction will be recorded as a new session.
_utmz: This cookie is used to determine the traffic source, medium, campaign name and campaign term which delivered the user to your website. It is created when the javascript library executes and expires after 6 months. This helps Google collect the data which can then help them to determine which traffic sources assist conversions within the multi-channel section of Analytics.
_utmv: This cookie is used for storing visitor-level custom variable data. It is created when the _setCustomVar method is used with a visitor level custom variable. Like the _utma cookie, this cookie expires after 2 years and is reset each time the user visits your site before the expiration of the cookie.

PHP Session ID
This expires at the end of the browser session holds the ID of the session, to ensure the user experience is as streamlined and efficient as possible.

Google AdWords
This helps us to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget.

Facebook Advertising
We use Facebook advertising conversion tracking and re-targeting pixels, which allows us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target advertising.

DoubleClick
We log when users view specific pages, allowing us to provide targeted advertising in the future.

The data controller of this website is Rotherham Glass & Glazing, company number: 0366 1899, whose registered office is:
Rotherham Glass & Glazing
Taylors Lane,
Parkgate,
Rotherham,
S62 6EE

CHANGES TO OUR PRIVACY POLICY
This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

Taylors Lane, Rotherham, S62 6EE
01709 525 555
sales@rgglass.co.uk

OPEN HOURS

Monday to Friday 8.00am – 4.30pm
Saturday 8.00am – 12.30pm
Sunday Closed